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At Welcome, we believe renting a home should feel simple, transparent, and safe. To make that happen, we ask for a few important pieces of information—like your ID, bank statements, payment, and your digital signature.

We understand this might raise some questions, so here’s exactly why we ask, what it’s used for, and how it benefits you as a tenant.

Providing a valid form of identification is legally required when entering into a rental agreement. By submitting your ID through our platform, you complete this step quickly and securely, without needing to send documents back and forth via email or in person.

It also helps streamline the rest of the process—like lease signing and documentation—saving you time and avoiding unnecessary paperwork.

Your financial information gives landlords the ability to verify your capacity to pay rent comfortably and consistently. It’s part of a comprehensive screening process that helps ensure the property is the right match for your budget.

Paying through Welcome is faster, safer, and more convenient than traditional methods. Everything is handled securely online—so there’s no need to coordinate bank transfers, carry cash, or wait for confirmations.

This system also allows for quicker reimbursement of security deposits, with all payments recorded and accessible in one place.

Your lease is signed digitally through the platform, making the process more efficient and secure. It’s legally binding, just like a traditional contract, and you’ll receive a copy for your records immediately.

No printing, no scanning, no delays—just a faster and more transparent way to finalize your rental agreement.

At the end of the day, everything we ask for is meant to make renting easier, safer, and more reliable for you. We want to remove the friction—not add to it.

If you still have questions or concerns, feel free to reach out to us (you can do so below). We’re here to help and happy to walk you through any part of the process.